Introduction
glassCanopy is committed to protecting your data and personal information. This privacy policy provides you with all the details you need to know regarding how we use the information collected from users of the site.
By using this site, you consent glassCanopy to collect and use your information in accordance with this policy.
Information Collection And Use
- Information we collect directly
glassCanopy only collects information with your consent. The information we collect on our website is collected through forms you submit. That applies to forms where you request to be contacted by one of our team members, and/or a form where you subscribe to our newsletter, and/or a form to download one of our eBooks and whitepapers. This information may include first and last name, company name, and email address.What do we use this data for?
We use the data you provide us to identify the people who want to engage with us and to respond to their inquiries. For instance, we will use your email address to send you the white paper if you requested one, or we would use your phone number to contact you if you inquired to be called for a quote. We only use the information you provide us to better serve our readers, customers, and prospects. - Information we collect indirectly
When you visit or log into our website, we use cookies and similar technologies to collect certain information about your visit. This includes (i) Usage Data (Information about how you use our site, such as pages visited, time spent on pages, and links clicked.) (ii) Device Information (Details about the device you use to access our site, including IP address, browser type, and operating system.) and (iii) Personal Data (If you provide it, we may collect information such as your email address, phone number, or other contact details). We may also combine this information collected automatically with other data we receive from third-party sources, such as data providers and marketing partners, to create a more complete profile of you. We then use this profile to communicate with you, including providing personalized advertising and promotional content based on your interests and browsing behavior. You may opt out of this at any time.
The tracking technologies used include but are not limited to:
Google Analytics is used to understand the traffic coming to the glassCanopy website.
Hotjar is used to analyze the use of our website. See more below.
AdRoll is used to track website visits.What do we use this data for?
We use cookies to better understand what topics our readers are most interested in and how visitors navigate through all the information provided on our website. The experience you have with our website is important to us, so we always strive to improve it.
You have control over your data
Our goal is to protect the privacy and personal information of our web visitors, and you have at all times the right to access, correct and delete your information. If you wish for your information to be corrected or deleted, contact our data controller at forgetme@glasscanopy.com
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.